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Sales Coordinator

We are looking for an experienced Sales Coordinator to join a busy branch in Basildon.

The successful candidate will be responsible for processing customer orders and enquiries, coordinating deliveries, purchasing stock and providing excellent customer service, while supporting the Branch Manager and wider team to maximise sales opportunities.

Key requirements:

• Previous experience in a sales coordination, sales administration or customer service role within a busy commercial environment.
• Strong customer service skills with the ability to build and maintain positive customer relationships.
• Experience processing sales orders, quotations and customer enquiries accurately.
• Excellent communication skills, with the ability to liaise confidently with customers, suppliers and colleagues.
• Good commercial awareness with the ability to identify and maximise sales opportunities.
• Strong attention to detail and the ability to manage multiple priorities and meet deadlines.
• Well organised and able to work effectively in a fast-paced environment.
• Confident using computer systems and Microsoft Office, with the ability to learn new business management systems.
• Experience coordinating deliveries, purchasing stock and liaising with suppliers would be advantageous.
• A professional, positive and team-focused approach.
• Willingness to develop product knowledge and attend relevant training as required.

Key responsibilities:

• Process customer orders, enquiries and quotations through to completion.
• Coordinate stock availability, purchasing and transfers between branches.
• Liaise with customers and transport providers to ensure deliveries are completed efficiently.
• Keep customers updated regarding deliveries, shortages and order progress.
• Support the Branch Manager and Business Development Manager with sales and business development opportunities.
• Identify opportunities for additional and up-selling.
• Process payments and trade counter sales accurately when required.
• Assist with general branch administration, stock takes and month-end procedures.
• Maintain accurate records and ensure all company procedures are followed.
• Work closely with colleagues across the business to ensure the smooth running of the branch.

Benefits:

• £25,775 per annum
• Monday to Thursday 8am – 5pm, Friday 8am – 4pm
• 25 days holiday + 8 bank holidays, plus Christmas/New Year closure
• Company bonus scheme
• Company pension contribution matched at 4%
• Company occupational sick pay
• Group life assurance
• Free parking
• Company workwear and PPE
• Mental health and wellbeing support
• Online retail discounts and savings
• Long service awards
• Annual flu jab
• Opportunities for professional development and career progression

Hupsoo Ltd operates as an employment business and is an equal opportunities employer. We are a member of the Recruitment and Employment Confederation (REC) and fully committed to the principles of equality, diversity, and inclusion in all areas of recruitment. We adhere to the Equality Act 2010 and welcome applications from all suitably qualified individuals, regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. All candidates are considered on the basis of their skills, experience, and suitability for the role.