We are looking for a Customs and Operations Clerk to join a growing team in Wickford.

Working as part of the customs and operations team, you will support the import and export of goods, ensuring customs requirements are met while coordinating shipments, deliveries and customer updates.

Key requirements:

• Previous experience within customs, freight forwarding, international trade or a similar environment would be advantageous.
• Good understanding of international trade and customs processes.
• Strong organisational skills with the ability to manage multiple tasks and priorities.
• Excellent written and verbal communication skills.
• High level of attention to detail and accuracy.
• Proactive and willing to take responsibility.
• Confident liaising with customers, hauliers, suppliers, agents and internal teams.
• Ability to work effectively in a fast-paced environment.
• Willingness to learn all aspects of the import and export process.
• A flexible and collaborative approach.

Key responsibilities:

• Complete customs entries for import and export shipments.
• Manage customs enquiries and support audits, liaising with relevant stakeholders as required.
• Monitor changes in customs legislation and regulations and ensure processes remain compliant.
• Monitor customs duty and VAT deferment statements and ensure limits are not exceeded.
• Track import shipments and provide customers with regular updates.
• Arrange collections and deliveries and coordinate transport requirements.
• Liaise with hauliers, suppliers and agents to obtain up-to-date shipment information.
• Ensure customers are kept informed of shipment progress and delivery arrangements.
• Provide transport companies with the information required to meet customer requirements.
• Check that all relevant documentation is complete and correctly filed.
• Maintain accurate shipment files and ensure costs and billing are processed correctly.
• Provide cover for export operations when required.
• Complete relevant training and apprenticeship work as required.
• Carry out other duties to support the smooth and efficient running of the department.

Benefits:

• Monday to Friday, 9am – 5pm
• 1 hour unpaid lunch
• Generous holiday allowance, increasing with service
• Competitive salary and benefits
• Recognition awards and incentives
• Career development opportunities
• Team bonding activities and company events
• Opportunity to join a growing and fast-moving business

Hupsoo Ltd operates as an employment business and is an equal opportunities employer. We are a member of the Recruitment and Employment Confederation (REC) and fully committed to the principles of equality, diversity, and inclusion in all areas of recruitment. We adhere to the Equality Act 2010 and welcome applications from all suitably qualified individuals, regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. All candidates are considered on the basis of their skills, experience, and suitability for the role.